Data We Hold and Why We Hold It
When you register, we collect the information needed to verify your identity and keep your account secure — your name, contact details, and the credentials you set. Every time a deposit clears via JazzCash or Easypaisa, a transaction record is created and linked to your wallet.
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Raast payments follow the same path: a reference ID, amount, and timestamp are stored against your account. We also log device and session data — your IP address, browser type, and the pages you visit — to detect unusual access and protect your account from unauthorised
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logins. We do not sell this data to third parties. Where we share it, the reason is either a legal obligation under applicable Pakistan law or a service-delivery need, such as routing a Raast payout back to the correct account. Data is held for as long
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as your account remains active and for the period required by applicable local law after closure. Access to your data inside our systems is role-restricted; staff can only see the fields their job requires. If you believe any record we hold is incorrect, you can request
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a correction by contacting support directly. Availability of all services depends on local law and the eligible regions within Pakistan.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.